Your 24/7 link to emergency healthcare

Through the Lifeline service, those with limited mobility are able to maintain an independent living style in their own homes. Lifeline is a personal emergency response system which links individuals to 24 hour emergency assistance.   

CPH offers the following:
Basic-When the Personal Help Pendant is activated, through the push of a button, Lifeline sends a message to the response center located at Lifeline central. The subscriber simply states his or her needs, if able to do so, and Lifeline will call the appropriate responder. In the event that the caller is unable to speak, the responder is still signaled. Responders are relatives, friends, or neighbors who can check on the subscriber quickly. If the unit is located in a long distance area, the subscriber will not be charged for a long distant call, and a long distant carrier is not needed.

AutoAlert-Often those who fall are unable to call for help even with their Lifelife pendant or wristband. AutoAlert technology detects when somebody is falling and then automatically calls the Lifeline center for help. As always, the AutoAlert pendant can be pressed at anytime to receive help.

Wireless-Uses a cordless (non-landline) phone communicator, which is integrated within the Lifeline system.

Go Safe-uses satellite location technology so you don't have to interrupt your busy life. Works from home or away: two-way communication available right from the Lifeline pendant. (See pricing below).

$34.95/month = Basic Pendant Button (landline connection)
$41.95/month = Basic Pendant Button (wireless connection)

$44.95/month = AutoAlert Pendant Button (landline connection)
$56.95/month = AutoAlert Pendant Button (wireless connection)

$54.95/month = Go Safe Button 

$27.00/month = additional subscriber with MHB

For more information or to sign-up for Lifeline, contact:
Alan Barber, Lifeline Coordinator
50 Leroy Street
Potsdam, NY 13676
(315) 261-5264

CAUTION: Important Safety Information Regarding the Wearing Method of your Lifeline Personal Help Button.
It is important that you and/or your caregiver consider the following information related to your Personal Help Button wearing method to determine which wearing method is most appropriate for you. These wearing methods are common throughout the medical alert service industry.

Pendant Styles:
The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands. CAUTION: The Pendant's neck cord is not designed to break away. Therefore, it can pose a choking risk, including the possibility of death and serious injuries. The may apply to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled. Wearers from whom this is a concern may wish to consider the Wrist style button.

Wrist Styles:
The Slimline Wristband is worn around your wrist. CAUTION: In circumstances where the user's arm that is not wearing the Wristband becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button. 


What does quality healthcare mean to you?

To most patients and their families, it means adherence to the most rigorous, medically and scientifically verified standards available. We measure our processes against these standards, and we are dedicated to continuous improvement.

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Canton-Potsdam Hospital
50 Leroy Street, Potsdam, New York 13676
ph: 315-265-3300

The information on this web site is provided as a service by Canton-Potsdam Hospital for educational purposes only. It is not a substitute for medical care, and medical advice and services are not being offered. If you have, or suspect you have, a health problem, you should consult your physician.

Health information on this website is intended as an informational and educational service. Provision of this information and educational service neither implies nor guarantees that a treatment, procedure, or healthcare service necessarily will be provided in whole or in part. Services are provided by Canton-Potsdam Hospital at its sole discretion consistent with the highest quality standards including but not limited to safety. For more information about whether a specific service or procedure is offered and/or is right for you, consult your care practitioner.

Canton-Potsdam Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Canton-Potsdam Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click HERE to view a full version of the Nondiscrimination Statement. If you believe that Canton-Potsdam Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Director of Patient Experience at 50 Leroy Street, Potsdam, NY 13676. You may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail at U.S. Department of Health and Human Services , 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.

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