Medical provider with patient in the hospital. Inpatient Care at Canton-Potsdam Hospital

Inpatient Care

Patient-centered, high-quality environment for healing.

Inpatient care is also called acute care: your doctor may decide you need to be hospitalized when your condition needs continuous monitoring. You will be assigned to a bed based on the type of care that your doctor has ordered: our inpatient units include observation beds, critical care, medical/surgical units, and maternity. If you are assigned to a unit besides maternity, your doctor will also decide whether or not you will be cared for by a member of the Hospitalist Program. Hospitalists are members of the medical staff who specialize in the care of hospitalized patients. They stay in continuous contact with your primary care practitioner while you are an inpatient.

Your inpatient care team will also include nursing professionals, case managers who are registered nurses or licensed social workers, housekeepers, and nutritional service representatives. You may also be seen by a physical therapist, nutritionist, and transitional care coordinator. If you are recovering from surgery, your hospitalist or primary care practitioner will coordinate your care with your surgeon. If you have requested a visit from your spiritual leader, you may expect to see him or her at your bedside too. If you have identified yourself as a member of a particular denomination, a member of our spiritual care team may visit you. We are also a teaching environment: you may see students in our hallways or you may be asked to allow them to be a fully supervised part of the care team. 

Inpatient rooms are equipped with the latest monitoring technology, flat-screen television sets, and free wifi. When you arrive at your bed, your nurse will orient you to the unit, and will write his/her name and the names of other care-team members on a white-board visible at the foot of your bed. It is important that you make your needs known to our care teams so we can deliver the most personalized care possible.

If you have questions or concerns about your inpatient stay, or if you'd like to compliment a caregiver for excellent care, please contact the Director of Patient Experience at (315) 261-5050.

What does quality healthcare mean to you?

To most patients and their families, it means adherence to the most rigorous, medically and scientifically verified standards available. We measure our processes against these standards, and we are dedicated to continuous improvement.

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Canton-Potsdam Hospital
50 Leroy Street, Potsdam, New York 13676
ph: 315-265-3300

The information on this web site is provided as a service by Canton-Potsdam Hospital for educational purposes only. It is not a substitute for medical care, and medical advice and services are not being offered. If you have, or suspect you have, a health problem, you should consult your physician.

Health information on this website is intended as an informational and educational service. Provision of this information and educational service neither implies nor guarantees that a treatment, procedure, or healthcare service necessarily will be provided in whole or in part. Services are provided by Canton-Potsdam Hospital at its sole discretion consistent with the highest quality standards including but not limited to safety. For more information about whether a specific service or procedure is offered and/or is right for you, consult your care practitioner.

Canton-Potsdam Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Canton-Potsdam Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click HERE to view a full version of the Nondiscrimination Statement. If you believe that Canton-Potsdam Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Director of Patient Experience at 50 Leroy Street, Potsdam, NY 13676. You may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail at U.S. Department of Health and Human Services , 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.

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