View the video above to learn about being part of high-performance healthcare through the St. Lawrence Health System the parent corporation of Canton-Potsdam Hospital and Gouverneur Hospital.

Search available positions and apply online at:
Career Opportunities

Providers can view a listing of available opportunities online at:
Provider Opportunities

For volunteer, shadowing, and intern opportunities visit:
Volunteer Services


We encourage you to read our Standards of Behavior and CPH Values to become familiar with our organization and what is expected of our employees.

All Canton-Potsdam Hospital employees, physicians, volunteers and Board Members agree to abide by our Standards of Behavior as a condition of affiliation with our Hospital. The Standards are incorporated into everything we do:

Sense of Ownership/Accountability - As a representative of Canton-Potsdam Hospital, we are dedicated and loyal to its Mission and Vision and all it encompasses. We realize that our work is a reflection of who we are as people and professionals and we are proud of our image within the community. We strive daily to make CPH a better place for our patients to receive care, our employees to work, and our physicians to practice. We are Canton-Potsdam Hospital.

Responsiveness - We realize time is very valuable. We strive to provide everyone with prompt service. We are committed to meet or exceed their expectations.

Appearance: We are proud of our personal appearance as well as the appearance of our facility. Our appearance reflects our respect for and willingness to serve our patients and customers. We are conveying an image of professionalism.

Attitude/Courtesy: We are committed to providing the highest quality of service and striving to exceed our customers' expectations. Our customers will be treated with the utmost respect at all times. Our patients are the reason we are here. Positive attitudes are contagious.

Privacy/Confidentiality: We work together to ensure everyone's right to privacy and confidentiality. We maintain a secure and trusting environment at all times. We are respectful of everyone's privacy.

Safety Awareness: It is our responsibility to be knowledgeable and prepared to respond to emergency situations as they arise. We are responsible to maintain a safe and accident-free environment. We are thinking and working safe.

Etiquette: Good communication is a key component of positive customer service. We are committed to making a favorable first impression. We are communicating respectfully, clearly and effectively.

Commitment to our Patients: As representatives of Canton-Potsdam Hospital, we are linked to one another with a common purpose of doing worthwhile work and making a difference. Regardless of our role within the organization, we work as a team. We say "yes" more than "no" and "we" more than "I". We are holding each other accountable in a respectful manner to demonstrate our commitments to one another. 



Integrity - Guiding Our Actions by Ethical Commitments

  • Consistently acts in the best interests of our patients, their families, our hospital and our community
  • Follows through on commitments, holding self and others accountable for actions and outcomes
  • Speaks up and takes positive action when something seems wrong, inappropriate or inconsistent with our values or standards
  • Consistently acts with openness, honesty, transparency and trustworthiness in communication
  • At all times respects the dignity, privacy and confidentiality of others

Respect - Recognizing and Responding to the Value of Others

  • Demonstrates respect for the personal autonomy, intrinsic dignity and worth, and individual uniqueness of each person we serve
  • Treats others in a manner that elicits mutual trust, understanding and partnership toward success
  • Values diversity of personal experience, cultural insights and perspectives, professional identity and training in achieving collaborative goals
  • Demonstrates consideration of others with regard for the feelings and needs of others and an awareness of the effect of one's own behavior on them
  • Seeks out opportunities to demonstrate regard and appreciation for others

Compassion - Providing Excellent Care with Kindness

  • Identifies with others, acting with thoughtfulness in anticipation of their needs
  • Consistently approaches others with respect, dignity, courtesy and warmth
  • Actively listens to the needs of others, and in understanding these needs acts promptly to address them
  • Acknowledges others by name, with eye contact and a smile
  • Maintains a focused and personal presence when engaged in service to others

Professional - Acting with Mature Insight, Sound Judgment and High Standards

  • In appearance, demeanor and deportment conveys a professional image in interaction with others
  • Brings the highest professional standards of ethics, knowledge, skill and competence to bear in decision-making and work performance
  • Approaches workplace challenges in a manner that reflects professional maturity, confidence and respectfulness
  • Understands and embraces the core professional identity as one whose talents are placed in the service of others for their benefit
  • Preserves the safety, security and confidentiality of private, protected information in all professional contexts

Excellence - Commitment to Quality, Innovation and Continuous Improvement

  • Continually challenges the status quo in pursuit of bettering our best
  • Utilizes data and measurement to benchmark processes and outcomes
  • Embraces evidence-based practices as minimal standards of practice
  • Demonstrates a personal commitment to deliver excellence in safety, quality and service
  • Understands accreditation, regulatory and stakeholder expectations and exceeds them
  • Embraces change in the continuous pursuit of innovation and superior care 
What does quality healthcare mean to you?

To most patients and their families, it means adherence to the most rigorous, medically and scientifically verified standards available. We measure our processes against these standards, and we are dedicated to continuous improvement.

Recent News/Events
Wise Community, Wise Choices Luncheon, June 7, 2019
Wise Community, Wise Choices Luncheon, June 7, 2019
May 20, 2019
Learn MoreAll News/Events
Canton-Potsdam Hospital
50 Leroy Street, Potsdam, New York 13676
ph: 315-265-3300

The information on this web site is provided as a service by Canton-Potsdam Hospital for educational purposes only. It is not a substitute for medical care, and medical advice and services are not being offered. If you have, or suspect you have, a health problem, you should consult your physician.

Health information on this website is intended as an informational and educational service. Provision of this information and educational service neither implies nor guarantees that a treatment, procedure, or healthcare service necessarily will be provided in whole or in part. Services are provided by Canton-Potsdam Hospital at its sole discretion consistent with the highest quality standards including but not limited to safety. For more information about whether a specific service or procedure is offered and/or is right for you, consult your care practitioner.

Canton-Potsdam Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Canton-Potsdam Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click HERE to view a full version of the Nondiscrimination Statement. If you believe that Canton-Potsdam Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Director of Patient Experience at 50 Leroy Street, Potsdam, NY 13676. You may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail at U.S. Department of Health and Human Services , 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.

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