Quality

 


What we do at Canton-Potsdam Hospital is care for life, everyday and in countless ways. We're much more than a list of services and technologies. The real source of our strength is our people ... a health care team passionate about patient care.

Your feedback is important to us.  We use an independent survey firm to benchmark our performance against other hospitals across the nation. We measure against national benchmarks in Service, Quality, People, Safety, Finance, and Growth. Measures are updated with the most recent data as they become available. If you have questions about our benchmarking, contact Corporate Communications at 261-5401.

Our pillars help guide staff and providers in exceeding annual hosptial-wide goals. View progress below:
Quality
Ending 2012, CPH is above the 90th percentile on 25 of 29 National Indicators of Quality.

People 
Ending 2012, CPH employs 913 staff.

Safety (updating data, thank you for your patience)


Finance (2011 audited data will be available May 2012)

Ending the 2010 year, the Hospital produced a net revenue gain of $1,649,149, including non-operating revenue.

Growth (2011 audited data will be available May 2012)
Ending the 2010 year, total discharges increased by 1.56% and outpatient registrations grew by 7.6%. 

We invite you to take a closer look inside our website where you'll find lots of helpful information and health care resources. Let us know how we can help. 

Visit Hospital Compare to view quality and satisfaction information among Hospitals in your community. 

 

What does quality healthcare mean to you?

To most patients and their families, it means adherence to the most rigorous, medically and scientifically verified standards available. We measure our processes against these standards, and we are dedicated to continuous improvement.

Recent News/Events
CPH's CCC Hosts "Advances in Breast Cancer Diagnosis and Treatment," June 11, 2017
CPH's CCC Hosts "Advances in Breast Cancer Diagnosis and Treatment," June 11, 2017
May 19, 2017
Learn MoreAll News/Events
Canton-Potsdam Hospital
50 Leroy Street, Potsdam, New York 13676
ph: 315-265-3300

The information on this web site is provided as a service by Canton-Potsdam Hospital for educational purposes only. It is not a substitute for medical care, and medical advice and services are not being offered. If you have, or suspect you have, a health problem, you should consult your physician.

Health information on this website is intended as an informational and educational service. Provision of this information and educational service neither implies nor guarantees that a treatment, procedure, or healthcare service necessarily will be provided in whole or in part. Services are provided by Canton-Potsdam Hospital at its sole discretion consistent with the highest quality standards including but not limited to safety. For more information about whether a specific service or procedure is offered and/or is right for you, consult your care practitioner.

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