Quality

 


What we do at Canton-Potsdam Hospital is care for life, everyday and in countless ways. We're much more than a list of services and technologies. The real source of our strength is our people ... a health care team passionate about patient care.

Your feedback is important to us.  We use an independent survey firm to benchmark our performance against other hospitals across the nation. We measure against national benchmarks in Service, Quality, People, Safety, Finance, and Growth. Measures are updated with the most recent data as they become available. If you have questions about our benchmarking, contact Corporate Communications at 261-5401.

Our pillars help guide staff and providers in exceeding annual hosptial-wide goals. View progress below:
Quality
Ending 2012, CPH is above the 90th percentile on 25 of 29 National Indicators of Quality.

People 
Ending 2012, CPH employs 913 staff.

Safety (updating data, thank you for your patience)


Finance (2011 audited data will be available May 2012)

Ending the 2010 year, the Hospital produced a net revenue gain of $1,649,149, including non-operating revenue.

Growth (2011 audited data will be available May 2012)
Ending the 2010 year, total discharges increased by 1.56% and outpatient registrations grew by 7.6%. 

We invite you to take a closer look inside our website where you'll find lots of helpful information and health care resources. Let us know how we can help. 

Visit Hospital Compare to view quality and satisfaction information among Hospitals in your community. 

 

What does quality healthcare mean to you?

To most patients and their families, it means adherence to the most rigorous, medically and scientifically verified standards available. We measure our processes against these standards, and we are dedicated to continuous improvement.

Recent News/Events
CPH's Partnering in Your Care Luncheon Series Continues November 12, 2018.
CPH's Partnering in Your Care Luncheon Series Continues November 12, 2018.
November 12, 2018
Learn MoreAll News/Events
Canton-Potsdam Hospital
50 Leroy Street, Potsdam, New York 13676
ph: 315-265-3300

The information on this web site is provided as a service by Canton-Potsdam Hospital for educational purposes only. It is not a substitute for medical care, and medical advice and services are not being offered. If you have, or suspect you have, a health problem, you should consult your physician.

Health information on this website is intended as an informational and educational service. Provision of this information and educational service neither implies nor guarantees that a treatment, procedure, or healthcare service necessarily will be provided in whole or in part. Services are provided by Canton-Potsdam Hospital at its sole discretion consistent with the highest quality standards including but not limited to safety. For more information about whether a specific service or procedure is offered and/or is right for you, consult your care practitioner.

Canton-Potsdam Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Canton-Potsdam Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Click HERE to view a full version of the Nondiscrimination Statement. If you believe that Canton-Potsdam Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Director of Patient Experience at 50 Leroy Street, Potsdam, NY 13676. You may file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail at U.S. Department of Health and Human Services , 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.

Site Search
Accredited Hospital
Top 50 Active Companies
ISO 9001 certified
Recognized NCQA Patient Centered Medical Home