Through the Lifeline service, those with limited mobility are able to maintain an independent living style in their own homes. Lifeline is a personal emergency response system which links individuals to 24 hour emergency assistance.   

CPH offers the following:
Basic-When the Personal Help Pendant is activated, through the push of a button, Lifeline sends a message to the response center located at Lifeline central. The subscriber simply states his or her needs, if able to do so, and Lifeline will call the appropriate responder. In the event that the caller is unable to speak, the responder is still signaled. Responders are relatives, friends, or neighbors who can check on the subscriber quickly. If the unit is located in a long distance area, the subscriber will not be charged for a long distant call, and a long distant carrier is not needed.

AutoAlert-Often those who fall are unable to call for help even with their Lifelife pendant or wristband. AutoAlert technology detects when somebody is falling and then automatically calls the Lifeline center for help. As always, the AutoAlert pendant can be pressed at anytime to receive help.

Wireless-Uses a cordless (non-landline) phone communicator, which is intergrated within the Lifeline system.

Go Safe-uses satellite location technology so you don't have to interrupt your busy life. Works from home or away: two-way communication available right from the Lifeline pendant. (See pricing below).

Automatic Medication Dispenser-Medications are loaded into individual cups and placed into the dispenser, which is programed with medication names, doses, and times to dispense. When it's time to take a medication, a reminder ring will sound and the individual will push the dispense button to retrive the medication. The machine is connected a telephone line, if a dose is missed, those on the response list will be contacted. 

$34.95/month = Basic Pendant Button (landline connection)
$41.95/month = Basic Pendant Button (wireless connection)

$44.95/month = AutoAlert Pendant Button (landline connection)
$56.95/month = AutoAlert Pendant Button (wireless connection)

$45.00/month = Automatic Medication Dispensing + $40.00 One-time Activation Fee

$149.00 one-time fee = Go Safe Button

$54.95/month = Go Safe Button (landline connection: available fourth quarter of 2015)

$64.95/month = Go Safe Button (wireless connection)

$27.00/month = additional subscriber with MHB

For more information or to sign-up for Lifeline, contact: (315) 261-5264 
50 Leroy Street
Potsdam, NY 13676
(315) 261-5264

CAUTION: Important Safety Information Regarding the Wearing Method of your Lifeline Personal Help Button.
It is important that you and/or your caregiver consider the following information related to your Personal Help Button wearing method to determine which wearing method is most appropriate for you. These wearing methods are common throughout the medical alert service industry.

Pendant Styles:
The Classic and Slimline Pendants are worn around the neck; this helps make the button accessible by either of your hands. CAUTION: The Pendant's neck cord is not desingned to break away. Therefore, it can pose a choking risk, including the possibility of death and serious injuries. The may apply to wearers in wheelchairs, using walkers, using beds with guard rails, or who might encounter other protruding objects upon which the cord can become tangled. Wearers from whom this is a concern may wish to consider the Wrist style button.

Wrist Styles:
The Slimline Wristband is worn around your wrist. CAUTION: In circumstances where the user's arm that is not wearing the Wristband becomes immobilized (examples: due to stroke or arm being trapped under a heavy object), this can present a risk that the user will be unable to press the button. 


Call us toll-free at 1-800-227-1074.  A friendly, knowledgeable customer service representative will find the right time for your test or procedure. Representatives are available to take your call Monday through Friday, 8 a.m. - 5 p.m.

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Public Health Links

Ensure your family is aware of health updates within your community. Visit St. Lawrence County Public Health for local information. 


Stay informed by visiting Center for Disease Control for the most recent national information on all health and safety topics.