Canton-Potsdam Hospital is about great people. We are committed to making Canton-Potsdam Hospital a great place to work for every physician, employee, volunteer or intern on our team. Our community expects the very best of our people. We can deliver on those expectations only if everyone is committed to achieving our goals. I urge you to join us in sustaining best practices, sharing and modeling our high standards of behavior, and always doing your best for our patients and customers. High standards lead to great achievements. And great achievements show what Canton-Potsdam Hospital's people are all about. - David Acker, President and CEO
You may view our available positions by clicking "Search Opportunties" in the list of the links provided on the right.
If you are interested in volunteering, shadowing or completing an academic internship please visit our Volunteer Services page.
STANDARDS OF BEHAVIOR
All Canton-Potsdam Hospital employees, physicians, volunteers and Board Members agree to abide by our Standards of Behavior as a condidtion of affiliation with our Hospital. The Standards are incorporated into everything we do:
Sense of Ownership/Accountability - As a representative of Canton-Potsdam Hospital, we are dedicated and loyal to its Mission and Vision and all it encompasses. We realize that our work is a reflection of who we are as people and professionals and we are proud of our image within the community. We strive daily to make CPH a better place for our patients to receive care, our employees to work, and our physicians to practice. We are Canton-Potsdam Hospital.
Responsiveness - We realize time is very valuable. We strive to provide everyone with prompt service. We are committed to meet or exceed their expectations.
Appearance: We are proud of our personal appearance as well as the appearance of our facility. Our appearance reflects our respect for and willingness to serve our patients and customers. We are conveying an image of professionalism.
Attitude/Courtesy: We are committed to providing the highest quality of service and striving to exceed our customers' expectations. Our customers will be treated with the utmost respect at all times. Our patients are the reason we are here. Postive attitudes are contagious.
Privacy/Confidentiality: We work together to ensure everyone's right to privacy and confidentiality. We maintain a secure and trusting environment at all times. We are respectful of everyone's privacy.
Safety Awareness: It is our responsibility to be knowledgeable and prepared to respond to emergency situations as they arise. We are responsible to maintain a safe and accident-free environment. We are thinking and working safe.Etiquette: Good communication is a key component of positive customer service. We are committed to making a favorable first impression. We are communicating respectfully, clearly and effectively.
Committment to our Patients: As representatives of Canton-Potsdam Hospital, we are linked to one another with a common purpose of doing worthwhile work and making a difference. Regardless of our role within the organization, we work as a team. We say "yes" more than "no" and "we" more than "I". We are holding each other accountable in a respectful manner to demonstrate our committments to one another.