Central Scheduling

Our central scheduling team is professionally trained to provide you with fast, accurate scheduling of outpatient exams.  In lieu of an electronic form, we believe it's in your best interest to speak directly with a hospital representative who can find a time that meets your needs while taking into consideration your many other life committments.  In addition, live central scheduling allows you the opportunity to personally ask any pre-visit questions you or a loved one might have.

Live central scheduling representatives are available:
Monday through Friday
8 AM through 5 PM
(315) 261-5240
Toll-free 1-800-227-1074

After your appointment is scheduled, your representative will ask you if you have a moment to pre-register.  Pre-registering confirms accuracy of the data currently in our system and expedites the registration process at your visit.  Upon arrival the day of your exam, those pre-registered should check-in with our volunteer greeter. He/she will direct you to "quick registration" where you will sign your insurance authorization form, present a photo ID , your insurance card, and receive your ID wristband.  You will then be guided to your service location. 

New patients will need to work with the representative to create an account.  Returning patients need to answer a few simple questions pertaining to insurance, home address and phone number, and emergency contact numbers. Feedback from patient surveys indicates pre-registration is an valuable patient satisfier, we hope you will also find the experience helpful.

To learn more about the exam you are scheduled for, please click here.

Bookmark and Share

Call us toll-free at 1-800-227-1074.  A friendly, knowledgeable customer service representative will find the right time for your test or procedure. Representatives are available to take your call Monday through Friday, 8 a.m. - 5 p.m.

For medical office appointments, use the "Find a Provider" search at left.


For more information, please call us at

315-265-3300

Find a Provider

My Healthy News

Personalized Health E-Newsletters

Get the latest news on health care topics that are most important to you and your family. You'll find the most up-to-date information on hundreds of topics, including cancer care treatments and research.  

Click here to sign up.